GreenXchange Program Standard Terms and Conditions
Rebate applications will be handled on a first-come, first-serve basis and will be offered until funds are depleted. No further application will be accepted once the funds are used. Each electric utility has set aside different amounts for the rebate program.
The customer must have a current residential utility account in their name and be in good standing with the utility department. The customer must also reside in and have a current electric utility account in Provo, Spanish Fork, Salem, Manti, or Nephi, and be in good standing with the utility.
The eligible customer is allowed only one rebate per calendar year (total). Returning customers are eligible for any other rebates aside from the rebates they have previously received in the next consecutive calendar years.
The rebate amount will be no greater than the amount shown on the table or equal to the purchase price of the equipment and one (1) battery excluding taxes.
The rebate is only applicable for new electric-powered equipment only. The customer agrees not to return the yard equipment partially paid by the rebate for a cash refund, store credit, or to purchase any gas-powered equipment with the store unless the customer refunds the amount of the rebate to the city. The customer may exchange the electric equipment for a similar type of equipment with the store without forfeiting the rebate.
Proof of disposal. The Xchange document received from the city will allow the gas-powered equipment to be disposed of at the specific disposal site without a fee. The disposal site should stamp the Xchange document and sign it to indicate that the equipment was received and must be uploaded and accompany the rebate application. Returning customers will need a new Xchange document stamped and signed to qualify for the rebate.
Proof of Purchase. A dated invoice or sales receipt itemizing the purchased electric yard equipment must accompany each rebate application. The invoice or sales receipt must indicate the manufacturer, brand, model numbers, purchase price, date of purchase, and state sales tax amount paid.
The electric utility department and its respective agents reserve the right to verify sales transactions and to have reasonable access to the customer’s residence to inspect the purchase.
The application form must be filled out completely, truthfully, and accurately.
Within forty-five (45) days from approval, the Customer must submit the rebate application with uploaded images of the signed Xchange document and proof of purchase/sales receipt for the yard equipment. By submitting for the rebate, the Customer agrees that all the information is true and accurate and has conformed to all the terms and conditions for this program.
Rebate applications will be processed on a first- come, first-serve basis until the funds are depleted. The funds will be held after approval and guaranteed to the customer if the documents are uploaded and completed within the forty-five (45) days. The Customer should allow about four (4) weeks from the receipt of the completed rebate application to process the rebate. Rebate checks will be sent to the address listed on the customer’s account.